Privacy Policy

1. Introduction

Venus Self Drive Car Rental ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

Please read this Privacy Policy carefully. By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy.

2. Information We Collect

We may collect the following types of information about you:

• Personal Information: When you register or book a car, we collect personal information such as your name, email address, phone number, address, date of birth, driving license details, and Aadhar card details.
• Financial Information: When you make a payment, we collect payment information such as credit/debit card details or other payment method information.
• Identity Verification Information: To comply with legal requirements and for your security, we collect identity verification information such as your driving license, Aadhar card, and related documentation.
• Usage Information: We collect information about how you use our website, including your browsing patterns, the pages you visit, the features you use, and the time spent on our website.
• Device Information: We collect information about the device you use to access our website, including hardware model, operating system, IP address, browser type, and mobile network information.

3. How We Use Your Information

We may use the information we collect for various purposes, including:

• Providing, maintaining, and improving our services
• Processing your booking requests and payments
• Verifying your identity for security purposes
• Communicating with you about bookings, services, updates, and promotions
• Monitoring and analyzing usage patterns and trends
• Protecting our rights, property, or safety, and that of our users or others
• Complying with legal obligations
• Preventing and addressing fraud, breach of policies or terms, and threats or harm

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

• Service Providers: We may share your information with third-party vendors and service providers who perform services on our behalf, such as payment processing, data analysis, and customer service.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
• With Your Consent: We may share your information for any other purpose with your consent.

5. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure.

6. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal information:

• The right to access, update, or delete your information
• The right to rectification (to correct inaccurate information)
• The right to object to our processing of your information
• The right to restriction of processing
• The right to data portability
• The right to withdraw consent

To exercise these rights, please contact us at mahesshparmar00@gmail.co.

7. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

8. Children's Privacy

Our services are not intended for individuals under the age of 18, and we do not knowingly collect personal information from children under 18. If we learn that we have collected personal information from a child under 18, we will promptly take steps to delete such information.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top. You are advised to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Venus Self Drive Car Rental
303, 3rd floor, Yogi Complex
Near Reliance Mart, Drive In Road
Ahmedabad, Gujarat - 380054
Email: mahesshparmar00@gmail.co
Phone: +91 8140000679