Terms and Conditions

Last Updated: May 20, 2023

1. Introduction

Welcome to Venus Self Drive Car Rental. These Terms and Conditions govern your use of our website and services, and establish the terms under which we provide car rental services to you.

By using our website or services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our services.

2. Definitions

In these Terms and Conditions, the following terms shall have the meanings assigned to them below:

  • "Company", "We", "Us", or "Our" refers to Venus Self Drive Car Rental.
  • "User", "You", or "Your" refers to the individual or entity accessing or using our services.
  • "Website" refers to venusselfdrivecarrental.com and all associated pages.
  • "Services" refers to the self-drive car rental services provided by the Company.
  • "Vehicle" refers to any car or other automobile rented through our services.

3. Account Registration

To use our services, you must create an account and provide accurate, complete, and current information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

You must be at least 18 years old and possess a valid driving license to register for an account and use our services. We reserve the right to verify your identity and driving credentials before approving your account.

4. Booking and Rental Terms

4.1. Booking Process

All bookings are subject to vehicle availability. A booking is only confirmed after payment has been received and a confirmation has been issued by us.

4.2. Identification Requirements

At the time of vehicle pickup, you must present the following:

  • Original valid driving license
  • Original Aadhar card
  • Additional identification as specified during booking

4.3. Security Deposit

A security deposit may be required at the time of vehicle pickup, which will be refunded after the vehicle is returned in good condition.

4.4. Rental Period

The rental period begins at the time of vehicle pickup and ends at the time of vehicle return. Late returns may incur additional charges as specified in our pricing policy.

5. User Responsibilities

5.1. Vehicle Use

You agree to:

  • Use the vehicle only for personal transportation within the designated areas
  • Not use the vehicle for illegal purposes or to transport hazardous materials
  • Not use the vehicle for commercial purposes unless explicitly agreed
  • Not allow any unauthorized person to drive the vehicle
  • Not drive under the influence of alcohol, drugs, or any substance that may impair your driving ability
  • Comply with all traffic rules and regulations

5.2. Vehicle Care

You are responsible for:

  • Keeping the vehicle clean and in good condition
  • Immediately reporting any damage, malfunction, or accident involving the vehicle
  • Ensuring that the vehicle is locked and secured when not in use
  • Not making any modifications to the vehicle

6. Payments and Fees

You agree to pay all rental fees, deposits, and any additional charges as specified during the booking process or as incurred during the rental period, including but not limited to:

  • Base rental fee
  • Security deposit
  • Fuel charges (if the vehicle is not returned with the same fuel level as at pickup)
  • Late return fees
  • Damage repair costs not covered by insurance
  • Traffic violation fines and penalties
  • Additional cleaning fees (if the vehicle is returned in an excessively dirty condition)

7. Cancellations and Refunds

Our cancellation and refund policy is outlined in our separate Refund and Cancellation Policy document, which is incorporated by reference into these Terms and Conditions.

8. Insurance and Liability

8.1. Insurance Coverage

Our vehicles are covered by basic insurance. Details of the insurance coverage will be provided to you at the time of rental.

8.2. User Liability

You are responsible for any damage to the vehicle resulting from:

  • Negligent or reckless driving
  • Violation of these Terms and Conditions
  • Driving under the influence of alcohol, drugs, or other prohibited substances
  • Allowing an unauthorized person to drive the vehicle

8.3. Accidents and Incidents

In case of an accident or incident involving the vehicle, you must:

  • Immediately notify the local police
  • Notify us as soon as possible
  • Not admit liability or fault to any third party
  • Collect necessary information (e.g., details of other vehicles involved, witness information)
  • Cooperate with our insurance company as required

9. Limitation of Liability

To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or goodwill, arising out of or in connection with your use of our services.

Our total liability for any claims arising from or related to these Terms and Conditions shall not exceed the total amount paid by you to us for the rental services giving rise to such claims.

10. Indemnification

You agree to indemnify, defend, and hold harmless Venus Self Drive Car Rental and its officers, directors, employees, agents, and affiliates from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising from:

  • Your use of our services
  • Your violation of these Terms and Conditions
  • Your violation of any rights of a third party
  • Your conduct in connection with our services

11. Termination

We reserve the right to terminate or suspend your account and access to our services at any time, without prior notice or liability, for any reason whatsoever, including if you breach these Terms and Conditions.

12. Changes to Terms and Conditions

We reserve the right to modify these Terms and Conditions at any time. We will notify you of any changes by posting the updated Terms and Conditions on our website. Continued use of our services after any such changes constitutes your acceptance of the new Terms and Conditions.

13. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law provisions. Any disputes arising under or in connection with these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts in Ahmedabad, Gujarat, India.

14. Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us at:

Venus Self Drive Car Rental
303, 3rd floor, Yogi Complex
Near Reliance Mart, Drive In Road
Ahmedabad, Gujarat - 380054
Email: mahesshparmar00@gmail.co
Phone: +91 8140000679